Booking and Payment

Booking and Payment

How to Book

Interested in any of our tour packages or a tailored package? Please follow the steps below to book:

1. Fill in our online booking form with a relevant information required and submit.
2. Indicate dates you would like to plan your tour around on preferred itinerary. We will respond to you promptly to give you a quotation and availability. After confirming with us, we will go ahead and secure you a reservation and send you a confirmed invoice as confirmation of services booked.

Booking Procedure

Once you have placed your booking, you will make a non-refundable deposit of a percentage stipulated in the invoice.

Booking Confirmation

To confirm a booking, a 25% deposit of the total tour quote is required and is to be paid 45 days prior to the tour start date.

For gorilla permits in Uganda, a full advance payment of the permit fee is required to make the reservation.

Payments

We accept payment bank transfers and Paypal. Make sure you contact your bank in good time before payment to ensure bank transfer according to *EU Directive 2015/849, Article 9 and **FATF regulations. The purpose is to prevent money laundering, terrorist financing, and violations of economic sanctions.

Reservations and Payments

• All prices are quoted in USD (United States dollars).
• A deposit of 25% is required at the time of booking.
• The balance should be cleared before commencement of the tour.
• If bookings are made 45 days or less prior to the tour, the full amount should be paid.
• The company reserves the right to cancel any booking if the above terms are not met.

Invoicing

The Invoice is generally in US Dollars but may depend on the destination or your location. Once a booking is paid for, the price is guaranteed except in the case of surcharges or changes of local taxation or park fees that are beyond our control.